2nd Edition
Paperback (16 Mar 2001)
Not available for sale
Out of stock
This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
| ISBN: | 9780619033637 |
| Publisher: | Course Technology |
| Imprint: | Course Technology |
| Pub date: | 16 Mar 2001 |
| Edition: | 2nd Edition |
| DEWEY: | 004.068 |
| DEWEY edition: | 21 |
| Number of pages: | 464 |
| Weight: | 839g |
| Height: | 235mm |
| Width: | 190mm |
| Spine width: | 25mm |
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