Publisher's Synopsis
This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
Paperback (01 Oct 1998)
Not available for sale
Out of stock
This guide gives an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. The text emphasizes problem-solving and communications skills in addition to technical knowledge.
ISBN: | 9780760070017 |
Publisher: | Course Technology |
Imprint: | Course Technology |
Pub date: | 01 Oct 1998 |
DEWEY: | 004.068 |
DEWEY edition: | 21 |
Number of pages: | 320 |
Weight: | -1g |