Publisher's Synopsis
The book takes a situational approach, emphasizing issues of audience, purpose, and task. In addition, it is the first Technical Communication text which acknowledges that most technical communication today is electronic-whether it be Web sites, CD-ROM help files, or e-mail reports, today's technical communicators work more in the new media than in the old ones. The Concise Guide offers a seamless connection between the new and old worlds of technical communication. Offering a critical look at communication technologies in relation to technical communication, this text is designed for a broad range of undergraduate classes.