Publisher's Synopsis
"A Comprehensive Book on Secretarial Skills" is a tremendous treasure for secretaries, office managers, office executives and office assistants who are responsible for performing all secretarial work of their companies that mainly includes: handling the incoming and outgoing telephonic calls, arranging appointments of the visitors for executives, taking dictation, writing letters to other companies, firms and industries, sending and receiving emails, arranging travelling of executives/ boss within as well as outside the country, arranging meetings and preparing agenda of the meetings, writing minutes of the meetings, and managing of records in files.