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89 Learning Points for Coaching Call Center CSR's
Paperback (30 Nov 2006)
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Book information
| ISBN: | 9780874259469 |
| Publisher: | HRD Press |
| Imprint: | HRD Press |
| Pub date: | 30 Nov 2006 |
| Language: | English |
| Weight: | 317g |
| Height: | 247mm |
| Width: | 171mm |
| Spine width: | 12mm |
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