3rd Edition
Paperback (07 Mar 2005)
Includes delivery to the United States
2 copies available online - Usually dispatched within two working days
This text is designed to get all managers and employees thinking about the little things that can make all the difference to getting and maintaining loyal customers.
| ISBN: | 9781564145994 |
| Publisher: | RED WHEEL CONSIGNMENT NICOLAS HAYS/QUEST CAREER |
| Imprint: | New Page |
| Pub date: | 07 Mar 2005 |
| Edition: | 3rd Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 21 |
| Language: | English |
| Number of pages: | 155 |
| Weight: | 300g |
| Height: | 203mm |
| Width: | 133mm |
| Spine width: | 13mm |
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