Looseleaf In Binder (30 Sep 2013)
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Enhance customer service at all levels of your organisation with these two volumes of 20 ready-to-use training workshops.Each workshop includes detailed trainers notes, slideshow, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!Training ObjectivesDevelop the core skills at the root of good serviceOvercome common service problem areasEnhance the quality of service at all levels of an organisation.
| ISBN: | 9781610142908 |
| Publisher: | HRD Press |
| Imprint: | HRD Press |
| Pub date: | 30 Sep 2013 |
| Language: | English |
| Number of pages: | 479 |
| Weight: | -1g |
| Height: | 295mm |
| Width: | 284mm |
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