Delivery included to the United States

12 Steps to Success Through Service

12 Steps to Success Through Service

Book (29 Jul 1991)

Not available for sale

Out of stock

This service is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Publisher's Synopsis

Using material from their training courses, the authors present a comprehensive guide to customer relations which is aimed at companies of all sizes. The authors train personnel for many large companies, including "Abbey National", "Allied Dunbar", "Lloyds Bank" and "Kwik-Fit".

Book information

ISBN: 9781852510848
Publisher: Mercury
Imprint: Mercury
Pub date:
DEWEY: 658.812
DEWEY edition: 20
Language: English
Number of pages: 183
Weight: -1g