Publisher's Synopsis
Busy executives and administrators hear about hundreds of patient care improvement ideas each year, but don't often know the answers to questions such as
Is this a really good idea? Has it produced results? Would it work for my kind of organization? Where could I go to learn more about this idea?James Reinertsen and Wim Schellekens' 10 Powerful Ideas for Improving Patient Care answers those questions, and presents you with bold and practical ideas that will undoubtedly improve your organization's patient care quality. Each idea in this book has already been proven to yield dramatic results at the organization level. The book includes such ideas as:
Include patients directly in the process of redesigning care systems-shifting more power to the patient is the ultimate transformational strategy Plan for system-level (not just project-level) improvements-weave improvement projects into the fabric of everyday operations for the entire organization Aim for perfection rather than just matching your competition-benchmarks contain a lot of defects. Do you really want to become "the cream of the crap?" Schedule an appointment for each patient's discharge-and reduce bottlenecks in flow throughout your hospital
