Publisher's Synopsis
Learn the real reasons co-workers leave employers and, exactly what to do differently in order to prevent the loss of your valuable people. More than 30 years of practical hands on development of systems and behaviors focused on reducing hourly co-worker turnover to healthy levels in high turnover industries. Henderson has consolidated years of proven lessons into this step by step systematic approach tackling the biggest challenge facing many businesses today ... selection and retention of valuable co-workers. A straight to the point, practical guide packed with solutions to lower co-worker turnover and reduce labor costs. A great developmental reference for every leader in the hospitality, retail, and convenience store industries.
