Publisher's Synopsis
This book provides comprehensive information to guide readers in defining and delivering a Sales Cloud solution. Each topic is presented within the context of delivering a Sales Cloud solution, offering relevant examples and detailed explanations to assist readers in making informed decisions for their specific use cases. Throughout the book, readers will learn the process of gathering information, making choices, and implementing actions to successfully navigate the process of delivering Sales Cloud. This practical and hands-on guide helps readers understand their sales process and develop system requirements. It enables them to map these requirements to Sales Cloud capabilities, establishing a solid foundation. The book illustrates concepts through diverse business scenarios, exploring the necessary decisions and activities for delivering high-quality Sales Cloud solutions that meet user needs. Moreover, it demonstrates how to enhance solution capabilities by integrating complementary tools for common sales use cases. By the end of the book, readers will feel confident in their ability to apply Sales Cloud to overcome sales challenges, design and build effective solutions, and make informed choices tailored to their specific use case.
